Scoot Named World’s Best Long-Haul Low-Cost Airline by Skytrax—Here’s Why It Matters

By Evolution Staff • June 23, 2025

Scoot, the low-cost subsidiary of Singapore Airlines, has officially soared to the top of the aviation world. At the 2025 Skytrax World Airline Awards, Scoot was named the World’s Best Long-Haul Low-Cost Airline—a category that reflects increasing demand for affordable transcontinental travel without compromising entirely on comfort or reliability.

What Is Skytrax and Why Is It Important?

Skytrax is one of the most influential voices in global aviation, with rankings based on millions of passenger surveys covering more than 350 airlines. Winning a Skytrax award is both a brand boost and a competitive badge of honor.

Scoot’s 2025 win is particularly noteworthy as it places the airline ahead of:

• Jetstar Airways (Australia)
  
• Zipair (Japan)
  
• Air Canada Rouge
  
• Eurowings Discover (Germany)
  

Why Scoot Won

• Passenger Experience: Scoot maintains a high NPS (Net Promoter Score) among budget travelers, especially for long-haul routes
  
• Affordable Comfort: ScootPlus offerings give business-class-style perks at economy-plus prices
  
• Network Growth: The airline now services 70+ destinations across Asia-Pacific, Australia, the Middle East, and Europe
  
• Operational Reliability: Industry-leading on-time performance (OTP) of 89%
  
• Digital Innovation: AI-based booking engine, WhatsApp customer support, and carbon offset calculator at checkout
  

The Scootitude Effect

More than just a price tag, Scoot markets a mindset. “Scootitude” is about bringing joy to the skies—even on a budget. Cabin crew are trained not only in safety and service, but in creating relaxed, friendly atmospheres that help ease the pressure of low-cost travel.

Expansion Highlights

• Singapore to Vienna direct from $309 USD
  
• Scoot-to-SQ Connections: Seamless ticketing with parent Singapore Airlines on premium long-haul legs
  
• Fleet Additions: Boeing 787 Dreamliners with modernized interiors and more sustainable fuel usage
  

The Bigger Picture

As post-pandemic travel stabilizes and inflation continues to reshape consumer choices, long-haul low-cost is no longer just a niche—it’s a growing preference. For younger travelers, remote workers, and budget-conscious families, Scoot offers a reliable middle ground between bare-bones carriers and premium airlines.

Conclusion

Scoot’s Skytrax win is more than a marketing victory—it reflects the evolving priorities of modern travelers. With smart upgrades, cheerful branding, and a commitment to keeping air travel accessible, Scoot is proving that long-haul and low-cost aren’t mutually exclusive. They just require the right altitude—and attitude.

Additional References:

• Skytrax World Airline Awards 2025 (@skytraxawards)
  
• Scoot Official (@flyscoot)
  
• Singapore Airlines Group (@singaporeair)
  
• TimeOut Singapore (@timeoutsg)
  
• Seasia News Travel Desk (@seasia.news)